Dr. Scholl’s – Foot Care Solutions Since 1904

Product Satisfaction Guarantee: We stand behind the quality and effectiveness of all Dr. Scholl’s products with a comprehensive satisfaction guarantee. If you’re not completely satisfied with your purchase, you can contact our customer service team for assistance with returns or exchanges. The guarantee covers product performance and quality issues when used as directed. Simply reach out to us with your purchase details and the reason for your concern. We’ll work with you to find a solution, whether that means a replacement, refund, or alternative product recommendation to meet your comfort needs.

Expert Foot Care Advice and Consultation: Our customer service team includes trained specialists who can provide personalized advice on selecting the right products for your specific foot care needs. We offer guidance on proper product usage, fitting techniques, and maintenance recommendations. Through our online resources, you can access detailed product information, usage videos, and foot care tips. This expert support helps you make informed decisions and get the maximum benefit from your Dr. Scholl’s products. We’re committed to helping you find solutions that improve your comfort and foot health.

Easy Returns and Exchange Process: We offer a straightforward 30-day return policy for products in their original packaging and unused condition. The return process can be initiated online through our website or by contacting our customer service team. We provide prepaid return labels for your convenience and process refunds within 3-5 business days after receiving your return. For exchanges, we help you select the correct product or size alternative to ensure your complete satisfaction. This hassle-free approach gives you confidence when trying new Dr. Scholl’s solutions.

Product Usage Guidance and Support Materials: We provide comprehensive usage instructions and support materials for all Dr. Scholl’s products to ensure you get the best results. Our customer service team can offer specific advice on proper installation, wear schedules, and maintenance. Through our website and mobile app, you can access video tutorials, fitting guides, and frequently asked questions. This ongoing support helps you use our products effectively and extends their useful life. We’re always available to answer questions and provide assistance throughout your comfort journey.